FREQUENTLY ASKED QUESTIONS

SELECT A PRODUCT BELOW

PHONES

PHONES

 

What is the warranty on the Slide phone, and what does it cover?

The warranty for all Slide Phone Devices is 1 year. For the accessories & batteries it is 6 months.

Does it take a memory card?

Most Slide items take a memory card. Please check the specifications.

Can it take a sim card?

Yes, all Slide phones can take a sim card. Some Slide phones have the Dual Sim Card feature which means they can work with two Sim Cards.

Can mobile phones get viruses? If so what antivirus can I install?

Smart phones are the only mobile phones subject to viruses. Any reliable anti-virus available at the Google Play store would work.

Can I print from a smart phone?

Yes, provided the printer is a WIFI printer and you are using the Manufacture App from Google play.

Can I connect the smart phone to my TV?

Yes, you will need Google Chromecast (available at the Google Play Store)

Can I charge my phone with the USB port on my computer?

Yes. However, the USB output on your computer or laptop is weak and charging time will be longer than usual. We recommend to always use the included Slide Charger.

What cell provider is compatible with the slide phones?

Slide phones are unlocked and the bands are listed in the phone specifications. Just to name a few as examples, GSM networks including AT&T, T-Mobile, Cricket, MetroPCS, Straight Talk, Pure Talk USA and others. Please contact your carrier to ensure compatibility with the bands specified for your product.

Will it work for Verizon?

No, Verizon is not compatible with GSM phones

Can this phone be used just for games, apps, and Bluetooth without any sim card or carrier?

Yes, you could access Wi-Fi networks without a sim card.

This phone is unlocked for any country in the world?

It is unlocked for GSM carriers around the world if they provide the same bands as the phone.

How do I copy my contacts from my sim card to the phone?

Go to your phones settings and look for the option to import and export contacts.

I lost my instructional manual, how can I download a new one?

You can download a new one from www.Slideusa.com

Can I use my phone outside my home country?

Yes. Slide phones are unlocked and the bands are listed in the phone specifications. Please compare bands with your local carrier in order to determine if this will work. Please contact your carrier to ensure compatibility with the bands specified for your product.

How much battery life can I expect?

Battery life varies from phone to phone depending on usage. Check the specifications for each device.

Where can I buy a slide phone?

Contact us at www.Slideusa.com and based on your location we will give you retailers address.

How can I reach Slide?

support@slideusa.com

Can Slide be used as a prepaid phone?

Yes, provided you are using a prepaid sim card.

Can I make Wi-Fi calls?

Yes, as long as you are using the required app (which can be downloaded from Play Store)

What’s the mega pixel on the camera?

Please check the product specifications located on the details page of each item.

What accessories come with the phone?

It varies per product. You can check the product details page or the product packaging.

Do I have to register my Slide phone for warranty?

Yes, through www.Slideusa.com